Time Sharing Excellence
Encompass Admin-on-Demand Services
Our World Class ICE Certified Administration Services provide your Company with Experienced, Capable and Dependable Encompass Administrative Support at a Price Point that Makes Sense for Your Company
We Fill Your Needs and Fit Your Budget™
ADMIN-ON-DEMAND MONTHLY SUPPORT PLANS DESIGNED TO FILL YOUR NEEDS AND FIT YOUR BUDGET.
MortgageTech offers customized Admin-On-Demand monthly support plans, all of which include our proprietary Encompass plug-ins, utilities and custom input forms designed to optimize your Encompass experience, at no extra charge. An ICE Certified Encompass Admin will be assigned as your FX-Team Leader so you can rest easily knowing you’re in good hands. Each of our Admins works along side our FX-Team of Certified Admins, Support Assistants, Developers and Business Consultants so they can more easily and quickly provide accurate, efficient and consistent solutions for any Encompass related problem or project you want us to take on. Of course we can also handle all the specialized and day to day Encompass Support functions such as:
Admin-on-Demand™
Encompass Support Services
Creating and managing user accounts
Troubleshooting and Technical Support
Improving Efficiency and Risk Assessment
Development of Milestone Templates
Persona Development and Management
User Groups Development and Management
Business Rule Development and Management
Custom Input Form Design and Implementation
Evaluation and Consultation of System Usage
Development and Implementation of
Workflow Customization
Risk Assessments and much more!
AVAILABLE AT NO CHARGE WITH ALL ENCOMPASS ADMIN-ON-DEMAND SERVICE AGREEMENTS
Utilities
User Touches FX™
Complete Reportable Encompass User Analytics
Tracks Number of User Touches
Total Time in File & All Field Change History
Control Panel FX™
Bulk File Editor and Bulk File Folder Mover
ToolBox FX™
Customizable Windows Forms Slide-In Panels
Admin Forms
Alert Tracker
BizDays Between Dates
Formatted Emails with Attachments
One Click Attach Documents to eFolder
Export Settings and Dedupe eFolder and Tasks
Named TeamMembers
Templates Used on This Loan File
User Maintenance (unlock users and reset passwords)
Plugins
Conditions FX™
Sub Groups of Conditions to be Displayed and Managed
on Custom Forms
Current User Profile in a Custom Form
Helps to Write User and Rights Based Business Rules
Disable ALL Order Doc Buttons Plugin
Even the one under the Audit button
ePrint Button Plugin™
Capture, Save and Print your Entire Form – UI Enhancement
Borrower Pair Highlighter™
Never forget the Co-Mortgagors again – UI Enhancement
User Touches FX™
Complete Reportable Encompass User Analytics
Tracks Number of User Touches
Total Time in File & All Field Change History
Control Panel FX™
Bulk File Editor and Bulk File Folder Mover
ToolBox FX™
Customizable Windows Forms Slide-In Panels
Certified Encompass
Administrators
Your Admin-on-Demand account is managed by a dedicated ICE Certified Encompass Admin who has nearly a decade of experience providing Encompass support and management. Each of our Certified Admins is an integral part of our internal Mind Share which includes our other Admins, Developers, and Consultants so if they don’t have the answer, they have access to it.
Our Admins can serve as your primary Encompass administrator or function efficiently as backup and/or delegated support to your existing Encompass Support Staff. You get all the expert assistance your company needs without all the hiring timeframes, employee contracts, commitments and employee related expenses. It’s the best of both worlds!
For knowledgeable, proven and professional admin assistance at a price that fits your budget, MortgageTech has you covered.
Education & Coaching
Our customized training is designed around your company’s policies, procedures and Encompass customizations. Use our training for:
- Encompass Deployments
- Role Specific New Hires
- On-Boarding New Encompass Admins
- Training On-Demand
- Transitioning to New Processes
No matter what the need, MortgageTech can customize the training to meet your needs.
Training is available both On-Site or Virtual and is conducted by Certified Encompass Administrators.
Consulting and
Project Management
Our consultants have over 9 years of experience in the Mortgage Industry and are easily able to blend their Encompass and Industry knowledge to get the efficiencies you are looking for. Use our services for:
- LOS Migrations
- New Product or Channel Support
- Encompass Overhauls
- Workflow Analysis and Development
- Custom Programming/API Development
Whether it is an interface to another system or a department process flow, our Business Analysts can help you find the best solution for your organization.
FOR KNOWLEDGEABLE, PROVEN AND PROFESSIONAL ENCOMPASS ADMIN ON DEMAND SERVICES THAT FILLS YOUR NEEDS AND FITS YOUR BUDGET, MORTGAGETECH HAS YOU COVERED.