A CUSTOMIZED ONLINE LEARNING EXPERIENCE
Drawing from over 50 years of combined experience creating and delivering Encompass coaching and training a virtual environment, we are driving the transition to simple inclusive affordable online learning in the age of covid-19
LEARN ENCOMPASS FROM PEOPLE WHO HELPED BUILD IT
We understand that no two mortgage companies are the same, neither are your training requirements. So we’ve made things as easy and customizable as possible.
Identifing Individual Roles
We work with your team to outline each role and the steps that are needed to accomplish them. We find that Role Specific Training allows your team to retain more by learning is small doses.
We review your current procedures to ensure we stay in line with what is published and communicate with you if we find discrepancies.
Identifing Pain Points
By identifying pain points, we can focus in during a training session to coach over obstacles, thereby reducing frustration and the number of mistakes that are made.
Reviewing Best Practices
We review best practices both within your company and in the industry to ensure we are delivering up to date and future changes in the industry.
A COMPLETE AND CUSTOMIZED ONLINE LEARNING EXPERIENCE
With the ever increasing demands of regulators, there has been a greater need to produce and maintain click-by-click procedures so employees have a resource to properly perform their roles. However, many organizations are having to do more with less and cannot dedicate a full time employee to create them. We can help! We will visit with your team managers, record your processes field by field in the exact order they happened, and from there we can create your procedures.
Online Learning in the Age of CoronaVirus
Unfortunately you can’t just push the pause button on capability building, so these moments belong to virtual learning. Fortunately research suggests that online learning can increase retention of information, and take less time, meaning some of the changes that coronavirus has caused might be here to stay.